Job Description

LA (Lindeman & Associates) launched in 2015 and quickly established itself as a leader in the entertainment advertising space, winning Clio’s Agency of the Year in 2017. LA brings together artists, editors, and storytellers into one hyper-collaborative team specializing in crafting iconic 360º campaigns. Our work grows audiences, sparks conversations, builds brands, and shapes culture. Though we hail from around the country—and the world—Los Angeles is our creative home and our muse.  LA is honored to collaborate with the industry’s leading theatrical and streaming partners, including Disney, FX, HBOMAX, Amazon Studios, Hulu, Lionsgate, Netflix, STARZ, Universal Pictures, and Warner Bros.

LA is seeking an innovative Director of IT , responsible for overseeing the agency’s IT infrastructure and leading the broader IT team. This individual plays a critical role in ensuring the smooth operation of agency IT systems, security protocols and audit compliance. The Director of IT will collaborate closely with the leadership team to support business operations and ensure that technology solutions are aligned with company goals. This role reports to the agency’s Managing Director.

This position is a hybrid role that involves both leadership and hands-on management of IT systems. We are looking for someone who embraces AI; this role will have a significant focus on AI adoption, particularly as it relates to infrastructure and security.

What You'll Do

Leadership & Team Management

• Lead and manage the IT team to ensure high performance and alignment with company goals.
• Provide clear expectations to direct reports to ensure accountability vis-a-vis job responsibilities.
• Supervises/Team Structure:

• Senior Systems Administrator
• Senior Systems Administrator
• Systems Administrator
• Desktop Support Technician II
• Vault Coordinator and Runner Supervisor
• Archivist and Data Librarian

Security & IT Protocols

• Develop, implement, and monitor security protocols to ensure the protection of company data and compliance with industry standards.
• Oversee and ensure the agency is prepared to pass all client audits related to IT infrastructure and operations. 

IT Operations

• Oversee the daily operations of IT systems, including hardware, software and cloud services, ensuring optimal performance.
• Ensure contingency plans are in place to address any/all IT emergencies and that the IT team is trained on implementation. 
• Work within the context of the IT budget to ensure redundancy across as many systems as possible. 

Collaboration

• Work closely with other department heads, including the Director of AI, to support business initiatives and technological needs.
• Proactively seek out and keep department heads abreast of the latest technological developments and advancements in an effort to enhance operational efficiencies. 

Budget Management

• Manage the IT department budget, making recommendations for resource allocation, tools and equipment.
• Ensure proper lead time is provided for leadership to consider large-scale IT purchases. 

Research & Development

• Stay up to date on the latest hardware and software solutions, especially as it pertains to the entertainment industry, so that the agency stays at the forefront of technological change.
• Train departmental and agency staff as needed to harness the capabilities of the latest technological innovations.

What We’re Looking For

• Proven experience in IT management and team leadership, with a strong focus on security protocols and audit compliance.
• Expertise in IT systems, cloud computing, and security protocols.
• A familiarity and interest in one or more of the following (or other) AI tools (Midjourney, Reve; Ideogram; Stable Diffusion, etc)
• Tech Knowledge: 
  • Windows servers with Active Directory
  • Jamf Pro computer management
  • Google Workspace Enterprise
  • Sophos Security - Firewalls, AV, VPN
  • Brocade and UniFi switches and Access Points
  • Some servers and RAIDs are Linux-based
  • Workstations are 95% Mac, 5% PC
  • Adobe Creative Cloud 
• Strategic Communication & Business Continuity Planning: must be able to communicate effectively with both technical and non-technical stakeholders, including agency partners and leadership. This includes translating complex systems or concepts in a way that is clear, actionable, and aligned with business goals.
• The role also requires a strategic mindset, with the ability to propose and implement business continuity plans that reflect cost considerations and operational priorities.
• Effective Communication: Ability to clearly articulate large-scale IT initiatives, ensuring the team and broader company are aligned with project goals and progress. This includes proactively sharing updates, challenges, and solutions with relevant stakeholders, fostering transparency, and promoting team engagement.
• Problem-Solving & Solution-Oriented Mindset: Strong ability to not only identify issues but also take the lead in developing and presenting actionable solutions to the team and leadership. 
• Expected to bring solutions to the table when challenges arise, ensuring timely and effective resolution of IT-related matters.

The Perks
We want to make sure you’re taken care of while we build the future of entertainment together. LA is proud to offer a comprehensive benefits package to our team alongside competitive compensation.

• The base compensation range for this position in the selected city is $120,000-170,000 annually. Compensation may vary outside of this range depending on a number of factors, including but not limited to the candidate's qualifications, location, prior experience, and education.
• Work is hybrid: Flexible work environment, with the ability to work remotely and in-office as needed for team collaboration and on-site support. Office located in Downtown Los Angeles Arts District. Data center located in El Segundo.
• Medical, dental, vision, life insurance, FSA’s
• Short and long-term disability, accident, critical-care coverage
• PTO and paid holidays
• 401K plan
• Certain roles may be eligible for an annual discretionary bonus
• Employee wellness benefits and mental health support
• Employee engagement gatherings
• Work with world-class talent in an environment that promotes creative freedom on projects you’ll be proud to tell your family and friends about

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Extended periods of desk work:

• The role necessitates prolonged periods of sitting, engaging in tasks that require hands/fingers for typing, writing, and handling small tools or equipment.

Communication:

• Effective communication is pivotal in this position, requiring regular verbal exchanges during team meetings, client interactions, and while providing guidance to IT employees and cross-departmental teams.

Visual acuity:

• Must be able to read and interpret data on screens and printed documents; may involve prolonged viewing of computer monitors.

Utilization of technology:

• Proficiency with various computer software and tools,as mentioned in the job description, including, but not limited to Adobe Creative Suite, Keynote, and project management platforms (e.g., Wrike). This entails precise manual dexterity and adept eye-hand coordination.

Mobility

• Occasional walking, standing, and movement within an office environment and between departments.

LA is an equal opportunity employer . We're committed to making LA as inclusive and diverse as the audience we engage with every day. LA is dedicated to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact careers@lassociates.com .

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