Patient Service Manager, Regional Operations Support / ROSI Job at Sodexo, Boston, MA

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  • Sodexo
  • Boston, MA

Job Description

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Role Overview


Sodexo is seeking a Regional Operations Support Manager based at Beth Israel Deaconess Medical Center in Boston, MA. In this role you will work mostly Monday-Friday, but will need the flexibility to work as the manager on duty every third weekend. In this role you will assist with patient meal experience in this 400+ bed hospital as well as retail and catering preparation as needed.

This position can last up to 18 months with potential to transition into a permanent position. This position comes with benefits.

What You'll Do


  • supervise and effectively lead a team of frontline associates
  • provide shift coverage when needed
  • implement innovative and fresh ideas in retail, catering, catering, and patient services
  • be responsible for ongoing and annual food and physical safety training for hourly associates
  • conduct audits and creates action plans based on audit findings

What We Offer


Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring


  • experience in a food production setting, healthcare environment would be a plus
  • dedication to patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily

Employees who work at this location are required to be fully vaccinated against COVID-19 and have received an updated influenza shot as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

Who We Are


At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements


Minimum Education Requirement - Bachelor's Degree in a relevant field or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition

Job Tags

Hourly pay, Permanent employment, Full time, Work experience placement, Local area, Worldwide, Shift work, Weekend work, Monday to Friday,

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